All I asked was that a loyal customer for over a decade be given the same offer as someone that has never paid you a penny. I was very rudely told that was for new customers only. So I'm worth less to you than a new subscriber. Fine. I'm going to pay my bill coming up due here in a few days and it will be the last dime you ever get of mine. I am actively looking at other options and will have switched before my next bill comes due. I don't think I was asking a lot, and then to be so rudely dismissed was the difference. So enjoy the last of my money you get. From here on out it will be going to a competitor while I let as many people as I can how you feel about your loyal customers.[/QUOTE]

Same thing happened to me. and I've been with them almost 20 years. Rude bastard pretty much told me to go jump in a lake. Thing is I have zero leverage. Live in a very rural area with terrible internet connection. I don't want to go to Dish because they don't have MLB Extra Innings which is all I watch for 5 months.