Quote Originally Posted by msudawg1200 View Post
All I asked was that a loyal customer for over a decade be given the same offer as someone that has never paid you a penny. I was very rudely told that was for new customers only. So I'm worth less to you than a new subscriber. Fine. I'm going to pay my bill coming up due here in a few days and it will be the last dime you ever get of mine. I am actively looking at other options and will have switched before my next bill comes due. I don't think I was asking a lot, and then to be so rudely dismissed was the difference. So enjoy the last of my money you get. From here on out it will be going to a competitor while I let as many people as I can how you feel about your loyal customers.
Same thing happened to me. and I've been with them almost 20 years. Rude bastard pretty much told me to go jump in a lake. Thing is I have zero leverage. Live in a very rural area with terrible internet connection. I don't want to go to Dish because they don't have MLB Extra Innings which is all I watch for 5 months.[/QUOTE]

I'm in the same boat. They finally responded back on twitter and sweetened the offer some. Enough that I am going to take it so avoid having to make a rushed decision on what to change to. One thing I did was never tell them I was in a rural area. So far as they know I am in an area that offers everything.

One interesting note. Guy asked me if I was a huge Bulldog fan. Told him I was. He replied back that he had been told that a MSU football game and tailgate atmosphere is one that he should experience being a huge college football fan. Told him damn straight.