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View Full Version : Edit Avatar Help



Ralph
03-04-2016, 12:47 PM
I tried to change my avatar and now cant add a new one. When I press the "reset fields" button nothing happens. Any suggestions? Screenshot below...

https://dl.dropboxusercontent.com/u/26635632/Screen%20Shot%202016-03-04%20at%2010.41.48%20AM.png

DancingRabbit
03-04-2016, 12:55 PM
Use option 1 or 2 to enter a new avatar. Press save changes.

Ralph
03-04-2016, 01:06 PM
I don't have any options? When I try to un-click do not use avatar nothing happens. Have tried in several browsers.

DancingRabbit
03-04-2016, 01:11 PM
Did you go to Settings, top right - and then Edit Avatar on the left?

If so, not sure what to tell you.

Ralph
03-04-2016, 01:14 PM
I did. That's where the screenshot originated. Really weird.

Dawg61
03-04-2016, 01:15 PM
You're not in the right area. You need the one that has "edit avatar" on the left side of your profile. Click that, hit upload picture, find picture, click save.

Ralph
03-04-2016, 01:41 PM
I think that's where i am. From the responses it sounds like I don't have all of the options for some reason. Larger screenshot...

https://dl.dropboxusercontent.com/u/26635632/Screen%20Shot%202016-03-04%20at%2011.39.13%20AM.png

DancingRabbit
03-04-2016, 01:45 PM
I think that's where i am. From the responses it sounds like I don't have all of the options for some reason. Larger screenshot...

https://dl.dropboxusercontent.com/u/26635632/Screen%20Shot%202016-03-04%20at%2011.39.13%20AM.png

Looks like you're in the right place. Not sure why the reset is not working for you.

Dawg61
03-04-2016, 01:49 PM
Try hitting reset fields and then hitting option 2 upload pic then save

Ralph
03-04-2016, 01:57 PM
Nothing at all happens when I hit "reset fields". I think this is where the problem is. I just tried emailing the website host maybe they'll respond.

Dawg61
03-04-2016, 02:06 PM
Nothing at all happens when I hit "reset fields". I think this is where the problem is. I just tried emailing the website host maybe they'll respond.

log out, log back in. still not working try a hard reset of your device then try again.